In November 2020 Gas Industry Company established a workstream to investigate the application of the 32 Electricity Price Review (EPR) recommendations to the gas market.
Gas Industry Company consulted on these Electricity Price Review recommendations and published its final recommendations on 8 March 2021.
Gas Industry Company is now developing new gas market guidelines for:
- dealing with vulnerable gas consumers (EPR recommendation B6);
- raising gas consumer awareness of the Utilities Disputes and Powerswitch services (EPR recommendation C2); and
- managing saves and winbacks behaviour in the gas market (EPR recommendation C5).
For consistency and efficiency, these new gas market guidelines are aligned closely with corresponding guidelines that apply to the electricity market.
The draft guidelines are set out in this consultation paper below.
Submissions on the draft guidelines are due by 5.00pm on 13 July 2021.
You can submit by logging into the website and uploading your submission. If you cannot upload your submission, you can email it to firstname.lastname@example.org with “Submission - Extending the Electricity Price Review’s Final Recommendations to the Gas Market – Consultation on New Gas Market Guidelines” in the subject line.