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Extending the Electricity Price Review’s Final Recommendations to the Gas Market – Finalising Gas Market Guidelines

Gas Industry Company published the following draft guidelines on 1 June 2021:

  • Gas Consumer Care Guidelines;
  • Utilities Disputes and Powerswitch Guidelines; and
  • Saves and Winbacks Guidelines.

Seven submissions were received on the draft guidelines.

Gas Industry Company has completed its review of the submissions and now publishing:

  • final versions of the Utilities Disputes and Powerswitch Guidelines, and the Saves and Winbacks Guidelines; and
  • a final draft of the Gas Consumer Care Guidelines.

Gas Industry Company is seeking final submissions on the Gas Consumer Care Guidelines, due by 29 November 2021 at 5:00pm.

Page last saved: 1 December, 2021
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P 04 472 1800
A Gas Industry Co
Level 8, The Todd Building
95 Customhouse Quay
PO Box 10-646
Wellington 6140

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