Scroll to top

Extending the Electricity Price Review’s Final Recommendations to the Gas Market – Finalising Gas Market Guidelines

Gas Industry Company published the following draft guidelines on 1 June 2021:

  • Gas Consumer Care Guidelines;
  • Utilities Disputes and Powerswitch Guidelines; and
  • Saves and Winbacks Guidelines.

Seven submissions were received on the draft guidelines.

Gas Industry Company has completed its review of the submissions and now publishing:

  • final versions of the Utilities Disputes and Powerswitch Guidelines, and the Saves and Winbacks Guidelines; and
  • a final draft of the Gas Consumer Care Guidelines.

Gas Industry Company is seeking final submissions on the Gas Consumer Care Guidelines, due by 29 November 2021 at 5:00pm.

Page last saved: 1 December, 2021

Original Link:

Page last saved: 1 December, 2021