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This application relates specifically to Critical Processing designations. Designations can provide a measure of priority to gas consumers who satisfy certain criteria.

In this news bulletin, we present our Statement of Intent 2026-2028 and 2025 Levy, and provide updates on the annual CCO exercise and Gas Information Exchange Protocol consultation. We also connect to a Commerce Commission consultation on Gas DPP4. Read online

The Customer Care Guidelines guide gas retailers in helping residential gas consumers to minimise harm caused by insufficient access to gas or by payment difficulty in relation to the supply of gas.

In this bulletin, we advise that our FY2027 Work Programme and the Levy industry participants pay is open for consultation, and that Vanessa James has joined the Gas Industry Co Board. Read more

In this bulletin, we present the 2026 Gas Supply and Demand study, prepared by PwC, and remind you about the upcoming CCO annual exercise and industry training session. Read More

The Consumers, Costs and Fairness – Future Gas Availability study (originally called the Gas Industry Roadmap) will explore the role of gas in New Zealand, the importance of gas to the broader economy, and the contribution of different types of gas (indigenous, biogas, hydrogen and LPG) to the energy mix.

Gas Industry Co has developed guidance for consumers and consumer advocates on a consumer's options when gas is no longer required at a residential property.