You can use this tool to search for basic details about your natural gas connection. Enter a valid address or an ICP identifier (as displayed on your gas bill) to view general status information about a connection as well as the current retailer, meter and network details.
The information supplied is sourced directly from the gas registry so keep in mind that any recent changes to a connection (e.g. a meter change, or a transition from inactive to active) may not yet be reflected. Note that switches between retailers should take a maximum of ten business days, from the time the requesting retailer initiates the switch, to show on the registry.
If you can't find your connection see our tips to help with your search.
If you have any questions about your natural gas connection or you believe any of the information displayed is incorrect, please contact your gas retailer in the first instance.