Our work is designed to fulfil our statutory role through efficient governance arrangements, to progress new or ongoing projects that are important to the industry and other stakeholders, and to facilitate discussion through our role as a trusted advisor to industry and government.
A Market Administrator, Investigator and Rulings Panel are appointed under the Regulations to undertake a range of functions in relation to alleged breaches as follows.
The Market Administrator must publish all of its determinations under regulation 18 of the Gas Governance (Compliance) Regulations, including those that have been referred to the Investigator or Rulings Panel.
Current regulations
On 21 January 2010, the CCM Regulations came into force. They were reviewed following an extended supply disruption on the Maui Pipeline in 2011. Gas Governance (Critical Contingency Management) Regulations 2008
On 1 March 2014, amendments strengthening and clarifying aspects of the regulatory arrangements took effect.
Our team is led by our Board and leadership team.
This section contains information on the development, scope and structure of the Retail Gas Contracts Oversight Scheme from the original recommendation to the more recent review of the scheme.
We regularly produce or commission research and analysis on aspects of the gas industry.
The Switching Rules enable consumers to choose and alternate efficiently and satisfactorily between competing retailers. They provide for a centralised database, the Gas Registry, which stores essential technical parameters about every customer installation and facilitates and monitors each customer switch from initiation through to completion.
Market Administrator determinations under regulation 18 of the Gas Governance (Compliance) Regulations, including those that have been referred to the Investigator or Rulings Panel.
Gas Industry Co has worked with industry to develop a range of voluntary schemes, information exchange protocols and guidelines, to help make legislation and requirements clear, promote efficiency and enhance consumer outcomes.