The first step in implementing the oversight scheme was to conduct a 'baseline assessment' of existing gas supply arrangements. The Assessor identified certain areas of concern where retail gas contracts were poorly aligned with the benchmarks. However, it was also found that, in practice, the gas retailers' operations appear to achieve the intent of the benchmarks. It was thus concluded that greater alignment could be achieved through better general descriptions of practice in the gas supply arrangements.
Individual retailers received the baseline assessment results for their own contractual arrangements and were given an opportunity to comment on the draft reports before receiving final versions. None of the individual retailer reports were published by Gas Industry Co.
A consolidated report for the whole industry was submitted to the Associate Minister and published.