In August 2014, Gas Industry Co released a draft of the Gas Quality Information Protocol for stakeholder comment. The Protocol set out the principles of good industry practices:
- no secrecy around gas quality incidents and exceptions that occur.
- where gas quality is, or expected to be, outside agreed limits, parties will notify each other promptly and work together to minimise risks to people and property.
- service providers will make available all gas quality information that the wholesalers and retailers reasonably need to demonstrate they are complying with their obligations under the Safety Regulations.