Building on previous work on model contract guidelines and work done in conjunction with the Electricity Commission and the Electricity & Gas Complaints Commission, this paper presented a set of benchmark, or minimum, contract terms for governing domestic and small consumer gas supply arrangements. The two options were: voluntary adoption of the benchmark terms, or regulated implementation of the minimum terms.
Analysis of Submissions
This paper provided an analysis of submissions on the retail contracts consultation paper referred to above, and the Gas Industry Co response to the submissions. The list of submitters is set out above. Input was also received from the Consumer Forum held on 16 October 2009.
Based on the response, a detailed design for Gas Industry Co oversight of the voluntary implementation of retail contract benchmarks was developed and published as a draft. The detailed design was discussed at an industry workshop in February 2010.
The Analysis of Submissions and Response to Submissions on the Retail Contracts Consultation Paper issued on 5 October 2009 can be viewed below.