On 23 April 2014, following a review of the Retail Gas Contracts Oversight Scheme, we wrote to the Minister advising on the continuation of the Scheme, with the following amendments:
- retail gas contracts would no longer be reviewed on an annual basis, instead they would be reviewed on a 3-yearly basis (with a scope to review contracts for new entrant retailers, or amended contracts on an 'as required' basis)
- we would make some amendments to the benchmarks which would improve the Scheme.
The Minister replied to our letter on 14 May 2014, noting the continuation of the Scheme and officials keeping him updated on the Scheme progress from time to time. A copy of the Ministers letter can be viewed below.
The next full assessment of the standard published consumer gas contracts took place in 2015, with contracts being assessed against the amended benchmarks and newly introduced 'Reasonable Consumer Expectations' which are included in Related Documents below.